Frequently Asked Questions

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MedShield is a pioneering online platform that simplifies the process of purchasing medical indemnity insurance.

In collaboration with Chubb, Takaful Malaysia and Pacific & Orient, we will give you the best solution.

We have experienced Financial Advisers, with 12 years in the industry to guide you.

Clients can appoint their own Lawyer of choice with medico legal experience subject to the approval of our insurer.

Dental professional indemnity insurance protects dental practitioners from claims of malpractice, negligence, or errors during their practice. It covers legal costs, settlements, and any damages awarded to the claimant.

As a dental professional, you are exposed to risks such as patient complaints or lawsuits arising from treatment complications. Indemnity insurance provides financial protection and peace of mind, ensuring you're covered in case of legal action.

Our policies are available to all dental professionals, including general dentists, specialists (such as orthodontists, periodontists, etc.), and dental surgeons, whether they work in private or public sectors.

Medical Incident Cover

Full Retrospective Cover

Legal Representation at Inquiry Cover

Good Samaritan Acts

Vicarious Liability Cover

Defamation Cover

Intellectyal Property Infringement Cover

Emergency Defence Costs and Legal Representation Expenses cover

Loss of Documents Cover

Advancement of Defence Costs and Legal Representation Cover

Public Relation Expenses

Run Off Cover

Both, We are partnered with Syarikat Takaful Malaysia Berhad (STMB) for Takaful Certificate

We are also partnered with Chubb as well as Pacifict & Orient for Conventional policy

The amount of coverage depends on factors like your area of specialty, practice size, and potential risk exposure. We recommend speaking to one of our advisers to assess the right level of coverage for your practice.

Getting a quote is easy. Simply provide some details about your practice, and you' ll receive a personalized quote within 24 hours.

Yes, you can adjust your coverage as your practice grows or your needs change. Contact our advisers to discuss any updates or changes to your policy.

If you receive a claim, contact your appointed adviser immediately. They will help you gather necessary documentation, and manage the claim to ensure the best possible outcome.

Claim processing times depend on the complexity of the case, but our team strives to handle claims efficiently. We will keep you updated throughout the process.

Yes, you can cancel your policy at any time. However, please review the cancellation terms in your policy to understand any potential costs or requirements.